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Obligation to take action under ST/SGB/2008/5: The Administration’s obligation to take prompt and concrete action under section 5.3 of ST/SGB/2008/5 is not limited to formal complaints or reports but also extends to “allegations” of prohibited conduct. Scope of application of ST/SGB/2008/5: Comments made in the context of a staff member’s performance appraisal could in some circumstances fall under ST/SGB/2008/5. For example, harsh criticism unsupported by examples or the use of offensive language could constitute improper conduct that might reasonably be expected or be perceived to cause...